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As part of a trial phase, the new requirements will include standards
on registration of clients, advertisements, setting of appointments and
professional training, the city's Matchmaking Organization Administrative
Association said yesterday.
Figures from the association show there are about 120 matchmaking
agencies in the city, but due to a lack of industry standards, many
customers claim to have been cheated.
For example, one way unscrupulous agencies are known to fleece clients
is by arranging meetings with multiple potential partners. As clients have
to pay for each meeting, the more people agencies introduce, the more money
they make.
In addition, some dubious agencies have been accused of arranging
meetings with employed stooges rather than with genuine potential partners.
The new regulations stipulate that agencies will no longer be allowed
to arrange more than two appointments for the same client in a single day.
Information about people advertised by the agencies must also be
genuine, it says.
If there is any discrepancy between the content of an advertisement
and a person's real identity, clients are entitled to a refund of any fees
paid to the agency.
The association also said that matchmakers must go through
professional training and be certified.
Staff at matchmaking agencies will have to sign labor contracts with
employers and register their names with the association, as well as maintain
a personal credit file that records their previous work experience.
Source: http://english.people.com.cn/90001/90776/6320091
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